Technical Services

Cellar Technical Services

For all cellar & drinks dispense problems, the brand owners of that product provide first-line technical services support in the first instance. However, in most cases, one brewery/supplier/producer will cover all of your cellar equipment should they occupy a majority share of your cellar/draught lines. This is known as a ‘lead brewer’ & they should be the number you call should any cellar issues occur.

A brand owner who is not a lead brewer is only responsible for their font, underbar secondary cooling, backboard equipment in the cellar & secondary gas reducing valves.

"A lead brewer is defined as the brewer with the most keg taps in your venue. They are responsible for servicing & maintaining the remote beer cooler in the cellar, pythons & primary gas reducing valve & maintaining their own branded fonts & underbar secondary cooling."

Who to call, for example:

  • If all beers are fobbing / not pouring & your remote cooler is not working properly, you should contact your lead brewer.
  • If you have one product down & everything else is pouring ok at the correct temperature, you should contact the brand owner of the product.
  • If you have issues with a handpull engine for a permanent cask ale installation, you should contact the brand owner of the product.
  • If you have issues with a handpull engine for a rotating cask ale, you should contact the installers of this equipment. If that is not possible, please contact our recommended technical suppliers.
  • If you have a gas leak that isn't keg/container related, you should contact your lead brewer.

Inn Express recommend GPT Drinks Dispense.

Inn express does not operate a technical services department. Still, we highly recommend a very friendly & high-quality service with over 20 years of experience in the cellar & drinks dispense industry. If you require any assistance, please call contact Tim Sheehy on 07882 688520

 

DOWNLOAD the CELLAR GAS & KEG CONNECTOR GUIDE

Technical Support Numbers

  • Air Liquide (Cellar gas & Helium)

    0800 389 4807

  • Asahi UK ((Asahi, Meantime, Peroni, Kozel, Pils Urquell))

    0845 652 0065

  • Brewdog (including Hawkes)

    01358 724924

  • Britvic (Pepsi / R Whites Postmix)

    08457 581 781

  • Budweiser Brewing Co / AB Inbev (Budweiser, Bass, Corona, Boddingtons, Becks, Stella)

    03457 100 600

  • Budweiser Budvar

    0845 850 4030

  • Carlsberg Martsons Brewing Co (San Miguel, Somersby Cider, Tetley, Carlsberg, Mahou, Brooklyn, Estrella Damm, Bombardier)

    08457 820 820

  • Coca Cola / Schweppes Postmix

    08705 336 699

  • Coors (Carling, Worthington, Grolsch)

    0845 600 0888

  • Diageo (Guinness)

    0845 751 5101

  • Empire Dispense Postmix

    01455 233 228

  • Freedom Brewery

    01283 840 721

  • Frizzenti (Draught Sparkling Wines)

    020 3286 2692

  • GPT Tech Services (All works not covered by lead brewer)

    07882 688520

  • Greene King

    01284 763 222

  • Heineken ((Fosters, Johns Smiths, Strongbow, Amstel, Heineken, Symonds))

    0345 8787072

  • Hogans Cider

    01789 488433

  • Hook Norton Brewery

    01608 737210

  • James Clay ((Anchor, Flensburger))

    01580 763033

  • ROK Drinks ( (ABK Brewery))

    0247636 4736

  • Sandford Orchards

    01363 777822

  • Shepherd Neame ( (Five Grain, Spitfire, Sam Adams, Whitstable Bay, Sunlik))

    01795 532206

  • Superbock

    07990584865 / 07808095942

  • Thatchers Cider

    01934 822 862

  • Tiny Rebel

    01633 547378

  • Vocation Brewery (Including Gweilo)

    01422 410810

  • Wadworths

    01380 732 215

  • Westons Cider

    01531 660 117

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