Inn Express Drinks Wholesale Moves Direct Debit Provider to GoCardless

28 April 2023 - Inn Express

Change of Payment Processor for Direct Debits to Inn Express Ltd

From 11/05/2023, wholesale drinks experts Inn Express is excited to announce that we will move our direct debit provider to GoCardless. This move represents a significant step forward as we continue improving our services and streamlining our payment processes.

GoCardless is a well-respected and trusted name in the direct debit industry, and this move will provide our customers with a more seamless and efficient payment experience. We are confident that GoCardless will help us to reduce payment errors and simplify our payment processes, enabling us to focus on delivering exceptional hospitality services to our valued customers.

One of the key benefits of using GoCardless is its increased transparency and control. With GoCardless, our customers can manage their direct debits easily and securely. They will also be able to receive timely notifications of any upcoming payments, making it easier for them to manage their finances.

In addition to these benefits, GoCardless offers a range of features that will enable us to improve our payment processes and enhance our customer experience. For example, their payment pages are fully customisable, allowing us to create a payment experience tailored to our customers' needs. We can also set up automatic retries for failed payments, reducing the likelihood of payment errors and ensuring that our customers are always up-to-date.

Overall, we are thrilled to be working with GoCardless and look forward to this partnership's benefits. This move will enable us to provide our customers with a more seamless and efficient payment experience while also helping us to streamline our payment processes and improve our services. If you have any questions about this change, please don't hesitate to contact us

Inn Express Accounts Team

The Direct Debit Guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits If there are any changes to the amount, date or frequency of your Direct Debit, GC re Inn Express Ltd will notify you 3 working days in advance of your account being debited or as otherwise agreed. If you request GC re Inn Express Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request If an error is made in the payment of your Direct Debit by GC re Inn Express Ltd or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society If you receive a refund you are not entitled to, you must pay it back when GC re Inn Express Ltd asks you to You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.

Read the GoCardless privacy notice at www.gocardless.com/privacy.